Peace of mind

Our assurances to you

We understand that your home is probably the single largest investment you will make, so any additions and improvements should come with complete peace of mind.

10 Year Insurance Backed Guarantee
We want you to enjoy your investment, that's why our service continues years after your purchase. You can have complete confidence with our 10 year insurance backed guarantee.

All guarantees provided by Burbage Custom Windows are insurance backed by HomePro Insurance


FENSA Registered
FENSA (Fenestration Self-Assessment Scheme) was set up by the Glass and Glazing Federation in order to comply with new Building Regulations in England and Wales. All replacement glazing undertaken by installers must comply with these regulations and meet stringent inspections. The main reason for the introduction of the regulation is to reduce energy loss in order to meet global energy saving targets. FENSA documentation will follow shortly after your installation.

Please click here to view our FENSA certificate or click here to go to their website.
 

Members of TrustMark
TrustMark helps you find reliable, trustworthy tradesmen to make improvements and repairs inside and outside your home. The scheme is supported by Government, the building industry and consumer protection groups.

Please click here to view our TrustMark certificate. For more information regarding the scheme please click here to view the TrustMark website.
 

BFRC Certified (Energy Rated Windows)
Overseeing all companies manufacturing and installing energy rated windows are the BFRC. We have carried out extensive work to obtain our energy rated windows, and to ensure we continue this development our quality systems are closely monitored by BSI.

For more information on the BFRC and energy rated windows please click here to go to their website. To view our energy rating certificate please click on the following link;

Our Energy Ratings


CE Marking
From the 1st July 2013 all of our products will be CE marked in accordance with EU legislation. CE marking indicates that a product conforms to specific European technical standards known as harmonised European Norms. It enables a product to be placed legally on the market in any European member state. From the 1st July 2013 our documentation will display the CE logo.

To view our CE documentation please click here.